Privacy Policy

Privacy Policy

 The following privacy policy introduces the general provisions of processing, use and protection of personal data of the visitors of “Free Citizen” Civic Initiatives Support Center NGO, which operating in the Republic of Armenia (hereinafter “Free Citizen” NGO) official website: www.freecitizen.am  (hereinafter Website) and “Free Citizen” NGO donors.

“Free Citizen” NGO values the security of personal data of Website users. The content of the site and this privacy policy are governed by the Armenian legislation. All the terms used on this website are to be interpreted as defined in Republic of Armenia Law “On protection of personal data” (hereinafter referred to as “the Law”). Under the law, any personal information that permits or may allow direct or indirect disclosure of the identity of the individual is considered to be a personal information.

  1. Personal data collection

The “Free Citizen” NGO may collect the following Personal Information:

  • Information that the User provides to the “Free Citizen” NGO at its own discretion while filling in any application on the Website, subscribing to the newsletters, registering on the “Free Citizen” NGO’s online platform. User personal information is accessible to the “Free Citizen” NGO from the moment the User completes and sends an application or subscribes to the news.
  • Information that the “Free Citizen” NGO acquires through third-party tools, such as information about the User browser or the device used to access the Website, visit information, geolocation information, and so on. Information on the IP addresses, browser and storing them in the “Cookies” section will automatically start when the user visits the Website.
  • Any information received by the Website shall be deemed to be personal information collected by the Website, and shall be used exclusively for the “Free Citizen” NGO’s internal research and for the provision of more customer-oriented services.
  1. Data usage methods

The “Free Citizen” NGO may use the information collected through registration, subscription, Contact Us forms or other third party tools only for the following purposes:

  • For the quality of website that complies with the user’s requirements,
  • To send bulletins containing emails to investors,
  • To respond to a request of the Customer:
  • To reply to user requests, for example when they have filled in an application form, contacted the “Free Citizen” NGO via email or other means;
  • To provide access to any Website interactive feature;
  • To notify on the changes to information on the Website;
  • To make the Website more user-friendly for devices accessed with;
  • To analyze the Website and advertisements campaign usability;
  • In order to identify potential problems and misconceptions and provide them with appropriate solutions;
  • In order to identify potential problems and misconceptions and provide them with appropriate solutions.

The information provided by the User is stored in the Database, which is automatically updated every time new information is received.

The “Free Citizen” NGO also uses the collected data for purposes of fulfillment of its obligations under its laws and international treaties, as well as for the identification of possible offenses (including terrorism, money laundering and other financial crimes).

 User data protection methods

User personal data is stored in secured networks and accessible only to a limited number of people who have specific access rights to these systems and are required to comply with the confidentiality of the information.

  1. “Cookie” usage

The “Free Citizen” NGO endeavors to provide via the Website the most accessible and user-friendly information. For this purpose, the “Free Citizen” NGO uses cookies that are small text files and are retained on a customer’s computer or mobile device when visiting certain websites. The “Free Citizen” NGO uses cookies for several purposes:

  • To understand and remember the preferences for the future visit of the Website,
  • Website usage analysis, visitor counting and Website upgrades;
  • Integration of social networks with the Website;
  • To track, monitor and analyze advertisements related to the Website;
  • To improve the quality of services provided by the “Free Citizen” NGO.

If the User continues to use the Website, he automatically agrees to the collection of personal data through the Website cookies for the aforementioned purposes. If needed, you can turn off cookies from the browser settings, but disconnection of cookies may result in technical difficulties and partial usage of the page.

 Providing information to third parties

The “Free Citizen” NGO does not sell or otherwise transfer the User’s personal data to third parties without prior consent of User. The “Free Citizen” NGO may disclose the information defined by the law for the purpose of protecting the rights of the “Free Citizen” NGO or other persons, property or security. The “Free Citizen” NGO does not allow any third party to conduct a User Behavior Review of the Website.

Individual implementing Website hosting as well as other individuals who are supporting the Website operation are not considered third parties, provided that those individuals are bound to maintain the confidentiality of that information.

In case of using/clicking the “Donate” button and then filling in the User’s credit card data in the opened table, these data are also automatically transferred to Inecobank CJSC, which serves the account opened by the “Free Citizen” NGO.

The “Free Citizen” NGO may also disclose the information in the cases prescribed by law for the purpose of protecting the rights of the “Free Citizen” NGO or other persons, property or security. Non-personally identifiable information may be provided to other persons for marketing, advertising, or other purposes.

  1. Third Party Tools

The website does not include or offer third-party products or services. The “Free Citizen” NGO uses a number of third party services to provide the Website’s normal operation.

Google Analytics

Google Analytics is Google’s web analytics service that monitors sites’ visits. The “Free Citizen” NGO has attached Google Analytics for Website User Visits and Site activity review. For more information about Google’s privacy policy, please visit: https://policies.google.com/privacy .

Facebook Pixels

Facebook Pixel is a tool for tracking and analyzing Facebook converts. It is attached to the site and monitors the visit coming from Facebook social platform. The “Free Citizen” NGO has linked Facebook Pixel for the Website’s Facebook ads, User visits, and Site activity review. For more information on Facebook’s privacy policy please visit: https://www.facebook.com/policy.php Էջ։

Users can visit the site anonymously. In this case, no personal information other than registered Cookies is collected.

  1. Changes in this Policy

The “Free Citizen” NGO reserves the right to modify any provision expressly provided in this Privacy Policy without prior notice to the User. Any applicable modification will be posted to the user’s attention at the relevant section and will be emailed to them.

 

Updated as of 04 September 2024